Refund & Return Policy

At Blessed Body Co, customer satisfaction is our top priority. We want you to feel confident in your purchase and enjoy a seamless shopping experience. Please read our policy below regarding returns, refunds, and replacements.

1. 30-Day Return Window

We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return:

• The item must be in the same condition that you received it: unworn, unused, and in its original packaging.

• You must provide a receipt or proof of purchase.

2. Hygiene & Personal Care Exclusions

Due to hygiene and safety standards regarding personal beauty and skincare devices, items that have been unsealed, opened, or used directly on the skin cannot be returned unless they arrive defective or damaged.

3. Damaged, Defective, or Wrong Items

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item.

To process a claim for a damaged or defective product:

1. Contact our support team at blessedbodyco7@gmail.com within 7 days of delivery.

2. Include your Order Number, a brief description of the issue, and clear photo or video proof showing the damage or malfunction.

Once verified, we will issue a free replacement or a full refund at no additional cost to you. You will not be required to return the damaged unit.

4. How to Initiate a Return

To start a return for an unused item in its original packaging:

1. Contact us at blessedbodyco7@gmail.com with your order number and reason for return.

2. If your return is accepted, our support team will provide you with a Return Merchandise Authorization (RMA) number and the exact shipping address for our return warehouse.

3. Package the item securely and ship it to the provided address.

Note: Items sent back to us without first requesting a return will not be accepted. Do not send returns to the manufacturer address listed on the package.

5. Return Shipping Fees

• Customers are responsible for paying their own return shipping costs unless the item arrived damaged or defective.

• Shipping costs and optional shipping protection fees (e.g., Priority/Insured Shipping) are non-refundable.

• We strongly recommend using a trackable shipping service, as we cannot guarantee that we will receive your returned item.

6. Refund Process

Once your return is received and inspected by our warehouse team, we will send you an email to notify you of the approval or rejection of your refund.

If approved, your refund will be processed immediately to your original payment method (PayPal). Please allow 3 to 7 business days for PayPal to post the refund to your account.

7. Cancellations & Order Changes

Orders are processed rapidly to ensure fast delivery. If you need to cancel or change your order, please contact blessedbodyco7@gmail.com within 2 hours of placing it. Once an order has entered processing or fulfillment, it cannot be canceled, but you may initiate a return upon receiving the item.